Collaboration Services


Service Description

Ft Hood NEC provides support for the Microsoft SharePoint Portal application. SharePoint Portal provides a single-source repository for document sharing and web application data. Ft Hood NEC is the primary technical POC concerning the SharePoint Portal server, and server system administration.

NEC Responsibilities

  • Install, configure, administer, and maintain SharePoint Portal server.
  • Establish initial administrator user accounts (or roles) for branch/section SharePoint Portal access.
  • Provide link to Microsoft SharePoint end user training on homepage of SharePoint Portal.
  • Ensure proper security authorizations have been granted to assigned administrator.
  • Monitor and tune SharePoint Portal and application
  • Provide backup and recovery of database and application, and troubleshoot technical problems with the server hardware/software.
  • Monitor server database performance and server storage/space requirements.
  • Maintain the availability of the server(s) to its users.
  • Advise and assist users regarding access to the server(s).
  • Implement physical security procedures.

Customer Responsibilities

  • Train users that fall under the scope of your administration on the use of SharePoint.
  • Review Share Point site at least every 90 days to ensure current content and validity.
  • Ensure the proper security permissions are applied at the site, list and document level.
  • Upon leaving this duty, ensure that the new SharePoint Administrator assigned registers using this form.
  • The newly assigned administrator is fully briefed and understands their responsibilities.
  • Alert the NEC as soon as possible on issues or problems that arise.
  • Administrator appointed will monitor SharePoint Portal area assigned; maintain security permissions, and upkeep data to provide up-to-date documents only.
  • Administrator assigned will be the first line of help for the assigned users supported.

Mission

Mission Statement: Provide transparent delivery, sustainment and defense of LandWarNet capabilities across the Fort Hood AOR enabling unity of command and synchronization of the Enterprise in support of full spectrum operations.

Vision

Vision Statement: Recognized SME and single service provider for all C4IM services, enabling information dominance across and through the Fort Hood AOR.

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