Data Network Services:

  • Service Description:

    Provide voice and data communications support into the DoD infrastructure for the FT Hood Garrison environment.
  • NEC Responsibilities:

    • Troubleshooting of Telephone Services
    • Changes in all Local and Long-distance Service
    • Telephone Number Identification
    • Non-secure Internet Protocol Network (NIPRNET)
    • Secure Internet Protocol Network (SIPRNET)
    • SIPRNET Exchange E-mail for Garrison Clients
    • VPN Services for Mobile Workforce
    • Long haul bandwidth request
    • Local node and distant end node connectivity support
  • Customer Responsibilities:

    • Only request services that your unit requires to complete its mission while in garrison
    • BLDG Location and Telephone Number
    • IASO and Onsite POC Names
    • Computer System Name
    • Computer Physical (MAC) Address
    • Computer IP Address (if available)
    • The Affected Wall Plate (Tombstone)
  • Questions/Contact Information:

    The CONUS SERVICE DESK (1-866-335-ARMY (2769) or http://www.hood.army.mil/NEC/

Mission

Mission Statement: Provide transparent delivery, sustainment and defense of LandWarNet capabilities across the Fort Hood AOR enabling unity of command and synchronization of the Enterprise in support of full spectrum operations.

Vision

Vision Statement: Recognized SME and single service provider for all C4IM services, enabling information dominance across and through the Fort Hood AOR.

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