Remote Access

Service Description

Fort Hood NEC provides VPN secure access to the Fort Hood Local Area Network (LAN). A VPN connection provides a means for a registered user of Ft. Hood services to access those services from a remote location over a secure channel. This is done with a method of authenticating the user and encapsulating the data as it traverses the network, allowing it to bypass most access lists. The access method used is independent of the VPN service. The base access method might be TSACS, a cable service from a local provider, or some other dial-up method. VPN is a security augmentation to the base access method. User authentication identifies the user to the VPN service provider. By encapsulating user data it is "sealed", so it passes across the networks between the users' PC and the VPN service provider without causing harm or being interrupted along the way. In effect the VPN service provider is vouching for the user and the users' network activities.

NEC Responsibilities

  • Engineer and operate a VPN environment supported by hardware and software that will permit authorized users to access their Fort Hood Network Infrastructure resources from approved remote locations and authorized equipment; maintain a list of any disapproved Internet Service Providers based on ACERT or other official advisories; issue, manage, and maintain VPN accounts and authorizations; and implement and configure required hardware and/or software for the approved remote equipment.
  • Provide a VPN account.
  • Provide a VPN Client (software to use on a travelling system).
  • Provide security requirements, operational guidelines, and user authentication.

Customer Responsibilities

  • Complete the request form with the assistance of your IASO/SA.
  • Provide Government Furnished Equipment (GFE) for connection to Fort Hood LAN via VPN.
  • Make pc available to the NEC for security scan and installation of the VPN client.
  • Use VPN for official Government business only.
  • NOT share user authentication information.
  • Select and arrange for payment of acceptable Internet Service Provider (ISP).
  • Install, manage, and maintain any software or hardware required by the ISP for access.
  • Have GFE scanned for vulnerabilities according to local security policy according to local security policy (EXAMPLE: quarterly).
  • Coordinate through the Fort Hood NEC Customer Support Center (CSC) for installation and configuration of VPN hardware and/or software on approved remote equipment subsequent to verification of correct operation of services from the ISP.
  • Recognize that the VPN establishes the remote equipment as an extension of the Fort Hood Network Infrastructure subject to all US Government, DOD, DA, Fort Hood, and organizational rules and regulations that apply to hardware, software, and use of those Network facilities.

Questions and Contact Information

If you have any questions or would like to obtain this service, please contact your Customer Account Manager (CAM) or check the NEC web site at: If you do not know your CAM or your organization does not have a CAM assigned, please contact the NEC Help Desk.


Mission Statement: Provide transparent delivery, sustainment and defense of LandWarNet capabilities across the Fort Hood AOR enabling unity of command and synchronization of the Enterprise in support of full spectrum operations.


Vision Statement: Recognized SME and single service provider for all C4IM services, enabling information dominance across and through the Fort Hood AOR.