Requesting Upgrades

Service Description

The NEC Outside Plant provides cable plant infrastructure support of telephone, LAN and special circuit services on the Fort Hood installation. The services we support are telephone/fax/ISDN service connectivity, LAN/WAN IT network connectivity and special data and point to point service connectivity. Aside from O&M operations, the OSP also provides expansion, renovation and retrofit project support services of both Network and Telephone interior wiring.

NEC Responsibilities

  • Telephone installation and maintenance support
  • Special Circuit installation and maintenance support
  • Local Area Network (LAN) connectivity installation and maintenance support
  • Exterior Cable Plant Construction installation and maintenance support

Customer Responsibilities

  • Coordinate with you unit TCO for all telephone service support
  • Ensure that all required contact information and new service location(s) information is provided to your unit TCO
  • Properly fill out all service requests for new LAN support
  • Dial 114 to report all telephone troubles


Mission Statement: Provide transparent delivery, sustainment and defense of LandWarNet capabilities across the Fort Hood AOR enabling unity of command and synchronization of the Enterprise in support of full spectrum operations.


Vision Statement: Recognized SME and single service provider for all C4IM services, enabling information dominance across and through the Fort Hood AOR.