Fort Hood Interactive Customer Evaluation (ICE) Program

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Customer Service Resources

Fort Hood Civilian Leadership Development Program, Customer Service Division:

Valerie Rice: 254-285-5543; valerie.m.rice.civ@mail.mil

Customer Service Reference Material: Helps managers increase moral and motivation, improve service quality, and boost customer satisfaction, loyalty and retention. http://www.customerservicegroup.com/customer_service_group.php

Customer Service Zone: practical information to assist organizations and employees provide more effective customer service. http://customerservicezone.com/

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LOCATION

III Corps Headquarters
Building 1001
761st Tank Battalion Ave.
Ft. Hood, Texas 76544-5000

Hours Of Operation: 07:00 to 16:00
Email: dale.w.cowan.civ@mail.mil

Phone: (254) 288-6260
DSN: 738-6260
Fax: (254) 288-3451

ARMY LINKS

Arrow Fort Hood Home
Arrow US Army Home

PRIVACY & SECURITY

WARNING This is a Department of Defense (DoD) interest computer system. All DoD computer systems are subject to monitoring at all times to ensure proper functioning of including security devices, to prevent unauthorized use and violations of statutes and security regulations, to deter criminal activity, and for other similar purposes. If monitoring of this or any other DoD computer system reveals possible evidence of violation of criminal statutes, this evidence and any other related information, including identification information about the user may be provided to law enforcement officials.

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