Procedures For Clearing Quarters
Occupants clearing on-post housing may clean their on-post housing or clear housing by
pre-paying an approved cleaning team to clean the unit.
NOTE: If additional information on inspections is needed, call your
perspective village manager's office.
- Occupants who elect to clean their own housing prior to clearance will:
- Refer to RCI Private Partner Move-Out Cleaning
Guidelines. If you reside in Liberty Village, you will need to refer to
Liberty Village's Cleaning Guidelines. This
guide is to be used in determining cleaning requirements.
a clearing appointment for Liberty Village, you must go to the Housing Office,
Building 18010, 2nd Floor, Wing B209.
- Schedule an appointment with your perspective village office to arrange for an
inspection at the quarters. It is recommended that an inspection be scheduled as
soon as you have a confirmed household goods pickup date from Transportation. This
is to allow sufficient time to correct noted deficiencies and schedule a
re-inspection if quarters do not pass the initial inspection. Ideally, all work
orders should be called in 30 days prior to termination. Please insure all work
orders are complete, and all items are in place.
Inspector will not accept any open work orders. An open work order(s) does not
preclude the service member from incurring charges considered "occupant
- The occupant will be at the quarters 15 minutes prior to the clearance
- When the housing inspector has accepted the quarters, the outgoing occupant
will be instructed to proceed directly to the Lawn and Garden Center, Bldg 4210,
and then to the perspective village office, to receive
termination orders. Occupant will pay for quarters damage or for lost Government
property at this time at their perspective village office.
- Occupants who elect to pre-pay an authorized cleaning team to clean quarters after
their departure will:
- Once the occupant knows he or she will be moving (receives orders, retires, etc.),
he or she should give written notice to RCI Private Partner as far in advance as
possible. Transportation Orders (DD 1299), when applicable must accompany a written
notice, before the RCI Private Partner office will accept it. All notices should be
turned in to the occupant's community representative at their
perspective village office.
- Once the notice is received by RCI Private Partner, a community representative will
set an appointment with the resident for a Pre-termination Inspection and a Termination
Inspection. Whenever possible, the Pre-Termination Inspection will be within three
business days of receipt of the notice to move. The Pre-termination Inspection is
designed to pre-assess any damage or cleaning charges that may be incurred if not
corrected prior to the Termination Inspection.
- Residents clearing on-post housing have three cleaning options:
- Residents may hire a contractor to clean the house prior to the Termination
Inspection. A list of authorized cleaning teams will be provided at the housing
office. All negotiations will strictly be between the resident and the cleaning
team. Cleaning teams will be paid by money order or cashiers check
- From the authorized list, arrange for cleaning team to look at your quarters
before quoting you a price.
- Arrive at an agreement with the cleaning team as to the scope of work to be
accomplished and complete all three copies of the contract form.
- Place quarters in an orderly condition and broom sweep floors/vacuum carpet
to allow proper inspection for damages.
- The occupant and selected cleaning team will be at the quarters 15 minutes
prior to the clearance appointment time. The occupant will:
- Provide the housing inspector and the cleaning team each a copy of the
- Pay the cleaning team the amount of funds agreed upon by money order,
cashier's check, or certified check. (No personal checks or cash.)
- The housing inspector will verify accountability of all property, accept the
quarters keys from the occupant, and assign key to the cleaning team. All other
keys will be secured in a lock box on the interior side of the quarters door.
- The inspector will direct the departing occupant to the Lawn and Garden
Center, Bldg 4210, and then to the perspective village office, to obtain
- Residents can opt to have RCI Private Partner clean the house. The community
representative will provide a total cleaning charge amount to the occupant during the
Pre-termination Inspection. This amount must be paid in full at the RCI Private Partner
Community Village Office, prior to the Termination
Inspection. (Money orders, cashier's check or credit card).
- Resident may clean the house himself/herself following the RCI Private Partner
cleaning guidelines, cleaning charges may be assessed during the Termination Inspection
if cleaning standards are not met.
- Final Clearance. To ensure the departing occupant will receive termination orders and
stamped clearance form, the following conditions must be met:
- Prior to the Termination Inspection, all lawn and garden equipment must be returned
to the Lawn and Garden Center, Building 4210, (Ph. # 532-2175). Residents must obtain a
receipt showing all items are clear to show the Inspector at Termination. Lawn and
Garden Center is closed on Monday, so if the Termination Inspection is on Monday, clear
Tuesday - Saturday. (It is the sponsor's responsibility to ensure that borrowed
items are not packed with household goods.)
- Occupant must pay for any negligent damage to quarters or loss of Government
property at their perspective village office.
- Disagreements with the Inspector over cleanliness or damages to the house should be
addressed to the Community Manager. The Housing Sergeant Major may address any disagreements
that are not resolved to the satisfaction of the occupant.
- The Effective Date of Termination will be the date the Termination Inspection is
- All trash/debris must be removed from the premise prior to the Termination Inspection.
Service Member will be assessed a fee of $75.00 if trash/debris is not removed.