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Exceptions to Policy
| Requests for exception for on-post priority housing are submitted
when unusual circumstances exist which are not experienced by a large
number of Soldiers and their families (i.e., medical problems requiring
on-post residence for treatment or severe financial problems incurred
through no fault of the Soldier.) |
Typical requests and submission requirements for on-post
priority housing are as follows:
Financial Hardship
- Inflicted by the Army (i.e., failure to pay Soldier, PCSing several
times in 1 year, etc.) must state circumstances and be supported by
documents such as LES, orders, and verification from commander
- Inability by Soldiers to manage their financial affairs does not warrant
justification for priority housing
- These requests are normally disapproved and Soldiers are advised to seek
help through budget counseling
Medical Reasons
- Must state specific circumstances and be supported by medical records on
file at Darnell Army Community Hospital
- All requests citing medical problems are forwarded to the Chief,
Clinical Services for evaluation
- The medical situation must require the family to reside in close
proximity of the hospital (asthma, allergies, and pregnancy are not
considered medical emergencies and are normally disapproved)
Compassionate Reasons
- Must be supported by statements and documents from ACS, Red Cross,
Chaplain’s Office, or other agencies with direct knowledge of the case
- In cases where service members lose their off-post living accommodations
due to fire, the landlord should make every effort to relocate the tenant to
a similar vacant unit
- A release letter from the landlord, along with a copy of the fire
report, must accompany any request for priority housing
Evictions
- Requests for exception due to no fault eviction from off-post housing
must be supported by the official eviction notice
- Soldier must be on the waiting list for quarters and within 60 days of
being assigned to quarters to obtain approval
- Requests dealing with problems relating to off-post rental units or
landlords must first be brought to the attention of the Housing Office to
allow research of the complaint
- If a complaint is determined to be valid, an exception may be submitted,
however, this does not guarantee approval
The Soldier’s Chain of Command should make every effort
to assist in resolving the problem or recommend
appropriate action before the Soldier proceeds with
submitting an exception to the Housing Office.
Commander's recommendation for approval of request
substantiates the Soldier's statement and does not imply
automatic approval of the exception for priority
housing.
Adjustment or reinstatement of the waiting list will only be approved if
Soldier was negatively impacted due to administrative errors. Frequently
Soldiers elect not to be placed on the waiting list for on-post housing until
problems arise.
All requests submitted to the Housing Office are
researched by designated housing personnel prior to
recommendation of approval or disapproval.
Recommendations are solely based on established policy.
The Garrison Commander is the authority for approval or
disapproval of exceptions to the policy. Requests not
meeting proper submission requirements as stated above
are returned to the requester without action.
For additional information pertaining to exceptions to policy for priority
housing, call 287-4212.
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