INSTALLATION STATUS: Protecting Fort Hood starts with you. If you see or hear anything suspicious, call 288-COPS (2677). Think....Protect...OPSEC!

Protecting Fort Hood starts with you. If you see or hear anything suspicious, call 288-COPS (2677). Think....Protect...OPSEC!

PERSONAL PROPERTY PROCESSING OFFICE (PPPO)

Spearhead of Logistics The Personal Property Processing Office (PPPO)
Copeland Soldier Service Center
18010 T.J. Mills Blvd, Room A104

Hours of Operation:
0800-1145 and 1300-1500: Monday - Fridays
Closed for all Federal Holidays, mandatory training days, and unless otherwise posted.

Call Center: 254-287-2200
For general questions and shipment information.
Inbound shipments - Option 1
Outbound shipments - Option 2
NTS Shipments - Option 3

We're Moving PPM Settlements:
Monday - Friday 1300-1500 Room A111

Walk-ins for DPS Lab:
Fridays 0800-1145 & 1300-1500

The PPPO Counseling Team counsels, briefs and processes shipment applications for the shipment and/or storage of household goods (HHGs). This includes Personal Procurement Move (PPM) settlements.

NOTE:The PPPO will have a counselor available to process all BLUEBARK and Threat to Life shipments on a daily basis from 0800 - 1145 and 1300 - 1500 Monday through Friday.

Briefings: Room A104N
Due to limited seating, an appointment must be made at the front desk and no children are allowed at briefings.
Please NOTE: RM A111 is used as back up briefing room.

PPM (DITY): Monday – Thursday 0900.   NOTE: Mandatory requirement for PPM.

Separation/ETS/Retirement: Mondays & Wednesdays 1300.   NOTE: Mandatory for final moves.

PCS & First Time Move: Tuesdays and Thursdays 1300.   NOTE: Mandatory for all first time moves; refresher brief for PCS moves.

Prior to attending any of the briefings, all customers are required to go to www.move.mil and create a user name and password. This can be done from your home computer, or in the DPS lab.

Household Goods, Non-Temp Storage and Unaccompanied Baggage pick up dates
All shipment applications need to be completed in the Defense Personal Property System (DPS). Each shipment (i.e., HHG, unaccompanied baggage, or Non-Temporary Storage) is entered separately by the order that initiates the move. Once each shipment is completed you must sign and date the appropriate forms as follows:
DD Form 1299 (blocks 15 A & B)
DD Form 1797 (blocks 9 C & D)

These forms for each applicable shipment must be turned in at the PPPO front desk with a copy of orders OR Upload all signed documents into DPS and email signed documents to usarmy.hood.ilsc.mbx.trans-pers-prop-outbound@mail.mil

Release of Household Goods from Non-Temp Storage

  1. Download and complete NTS Release form.
  2. Complete shipment application for Household Goods in DPS www.move.mil
  3. Email completed and signed documents to:usarmy.hood.ilsc.mbx.trans-pers-prop-outbound@mail.mil.

PPM: DD Forms 2278, 1351-2 and Expenditure Checklist

NOTE: These forms must be returned with a copy of orders for each applicable shipment for processing

Our Quality Assurance (QA) Team monitors preparation, shipment and delivery of personal property by the TSP or contractor. If you have any questions or complaints regarding the TSP/contractor services, loss and/or damage of your property, call: 254-287-6152. You can file your claim on the www.move.mil. When claims cannot be agreed upon within 30 days between the TSP and customer, the customer may contact the US Army Center for Personnel Claims Support (CPCS), Fort Knox, KY at 502-626-3000; DSN: 464-3000 and fax: 502-626-1320. The website to initiate your claim with CPCS is: JAGNet or email usarmyknoxhqda-otjag.mbx.cpcs@mail.mil. For assistance after normal duty hours please call the COC at 254-287-2520.

A Vehicle Processing Center is located at 957 Heinz Way, Grand Prairie, TX, 75051 for movement/storage of Privately Owned Vehicles (POVs) worldwide. There contact information is:
Commercial: 469-203-8629 or Toll Free: 855-389-9499; Fax: 972-639-3976
Email: Dallas.VPC@ialpov.us

The center offers service and convenience for POV turn in and pick up to Department of Defense personnel departing for or returning from overseas assignments. Customers can obtain detailed information on the shipment and storage of their POV from the IAL website at www.pcsmypov.com.

POV Storage

  • If you are authorized POV storage at government expense you must get a storage letter to take to the VPC from your Servicing Transportation Personal Property Processing Office prior to taking you POV to the VPC for storage.
  • To store your POV at your own expense you must get an approval letter from the servicing Transportation Personal Property Processing Office.

Are you prepared to make your move?

Whether you are preparing for Retirement, PCSing, or separating from the Service the Fort Hood Transportation Office is here to assist you. Relocating is a challenging and stressful time, and it is not uncommon for the average Service Member to move every few years. Being well-prepared for your move will help ensure minimal disruptions to you and your Family. Upon receipt of your orders, begin preparing for your move by registering in the Defense Personal Property System (DPS) online at www.move.mil. The website hosts online briefings to assist you with the moving process, and affords you the ability to schedule dates for property pick up. DPS can be accessed from any computer with internet access. Full Story