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Retirement Services Office

Still Proud ~ Still Serving ~ Still Saluting

Building 18010 - 1st Floor - Room B118

Mission Statement

The Retirement Services Office (RSO) provides counseling and assistance to active duty Soldiers, retirees, widows, widower, survivors, and Family members from all branches concerning rights, benefits, and entitlements. Pre-Retirement Orientation and Survivor Benefit Program briefings are also conducted for Soldiers and Family members to attend. III Corps and Fort Hood also conducts an Annual Retiree Appreciation Day
Open to all Branches of Service

RSO Hours of Operation

Monday Tuesday Wednesday Thursday Friday
0800 - 1200 0800 - 1200 0800 - 1200 0800 - 1200 0800 - 1200
1300 - 1600 1300 - 1600 1300 - 1600 1300 - 1600 **Closed

We are closed on all Federal Holidays.
You may contact us by calling (254) 287-5210 or toll-free (800) 403-6640.
FAX number is (254) 286 - 5618.
Our email address is:  

Pre-Retirement Services

  • Conduct detailed quarterly Pre-Retirement Orientation (highly encourage spouses to attend.)
  • Survivor Benefit Plan (SBP) group briefings for all retiring Soldiers (spouses highly encouraged.)
  • Counsel Soldiers and Family members concerning retirement rights, benefits, and privileges.
  • Assist retiring Soldiers and Family members with completion of the DD Form 2656  (Data for Payment of Retired Personnel.)

Post-Retirement Services

  • Counsel and assist survivors of retired Soldiers, and Soldiers who die on active duty regarding their SBP options and entitlements, and the proper processing of their SBP elections, which includes counseling on Department of Veterans Affairs (VA) Dependency and Indemnity Compensation (DIC) and its relationship to SBP.
  • Publish a retiree newsletter annually.
  • Conduct an annual Retiree Appreciation Day (RAD.)
  • Provide information and assistance to Soldiers, spouses, and former spouses regarding the Uniformed Services Former Spouse Protection Act (USFSPA.)
  • Assist/advise retired Soldiers in understanding and applying for Combat-Related Special Compensation (CRSC.)
  • Provide information to retired Soldiers on Concurrent Retirement and Disability Payments (CRDP.)
  • Assist retired Soldiers and Family members in obtaining: copies of lost documents (i.e., DD Form 214 and retirement orders); and re-issuance of military awards.
  • Provide retired Soldiers and their Families with information and referrals on a myriad of other benefits/entitlements.

Other Post-Retirement Services and Assistance for Pay

  • View retired Soldier's pay account.
  • View annuitant pay account.
  • Assistance with change beneficiary information.
  • Update mailing address.
  • Change tax filing and withholding status.
  • Request copies of the 1099-R form for tax filing purposes.
  • Request copies of the Retired Account Statement.